Why isn't the bot responding?
Why isn't the bot responding?
Make sure Teen has View Channel and Send Messages permissions in the channel you’re using. Double-check that you’re using the correct prefix (default is
,) and that the bot appears online in the member list.If everything looks right and the bot still isn’t responding, it may be temporarily undergoing maintenance.I forgot my prefix, how do I find it out?
I forgot my prefix, how do I find it out?
Mention the bot —
@Teen always works as a prefix, no matter what the server prefix is set to.You can also run ,prefix to view the current server prefix. If your server prefix was changed and you don’t remember it, just use the mention.Why isn't music playing?
Why isn't music playing?
Make sure you’re connected to a voice channel before running a play command. The bot needs Connect and Speak permissions in that channel.If everything seems correct, the music node may be temporarily down — try again in a few minutes.
Antinuke keeps punishing me or my admins
Antinuke keeps punishing me or my admins
The server owner is always immune to antinuke.For everyone else, there are two levels:
- Whitelist — prevents a user from triggering antinuke actions
- Admin — higher than whitelist, grants access to antinuke configuration and bypasses antinuke entirely
,antinuke whitelist @user or ,antinuke admin @user depending on the level of trust.How do I get support?
How do I get support?
Join the support server and open a ticket — the team will help you out.
How do I set up features like logging or welcome messages?
How do I set up features like logging or welcome messages?
Run
,setup to get an interactive walkthrough of all major features. You can also check the specific documentation page for each feature in the sidebar.Can I use Teen in multiple servers?
Can I use Teen in multiple servers?
Yes. Teen works in as many servers as you invite it to. Each server has its own independent settings, prefix, and configuration — nothing carries over between servers.
Why did the bot remove my role or ban me?
Why did the bot remove my role or ban me?
Antinuke likely detected a suspicious action from your account (mass banning, deleting channels, etc.).Ask the server owner to check
,antinuke settings and add you to the whitelist or admin list if appropriate.How do I reset all bot settings?
How do I reset all bot settings?
There’s no single command to reset everything. You’ll need to reconfigure features individually:
- Antinuke —
,antinuke reset - Prefix —
,prefix set , - Other features — disable or reconfigure them through their respective commands
The bot is online but says I don't have permission
The bot is online but says I don't have permission
Some commands require specific Discord permissions (like Manage Messages or Ban Members), and some are restricted to the server owner only.Check the permissions page for a full breakdown of what’s required.
